Privacy Policy
Last Updated: June 3, 2026
This Privacy Notice for YN GROWTH AGENCY LTD ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").
This includes when you:
Visit our website at https://yngrowthagencyy.com
- Use the Yn Growth Agency platform.
- Interact with our services through marketing, support, or integrations.
Yn Growth Agency is a reputation management software designed to help businesses collect, monitor, and promote customer reviews.
If you have questions about this policy, contact us at [email protected]
Summary Of Key points
This summary highlights key parts of our Privacy Notice.
- What personal information do we process? Information depends on how you interact with our Services.
- Do we process sensitive personal information? In some cases, we may process customer contact lists uploaded by users.
- Do we collect information from third parties? Yes, from integrations, marketing partners, and public sources.
- How do we keep your information safe? We use technical and organizational security safeguards.
- What rights do you have? Depending on your location, you may request access, correction, or deletion of your data.
Table of Contents
- What Information Do We Collect
- How Do We Process Your Information
- Legal Bases For Processing
- When and With Whom We Share Information
- Cookies and Tracking Technologies
- Artificial Intelligence Products
- How Long Do We Keep Your Information
- How We Keep Your Information Safe
- Information From Minors
- Your Privacy Rights
- Do Not Track Features
- Cross-Border Data Transfers
- Data Usage and Sharing
- Updates To This Notice
- Contact Information
- Review, Update, or Delete Your Data
1. What Information Do We Collect
We collect personal information that you voluntarily provide when you:
- Create an account
- Request information about our Services
- Contact support
- Use features of the platform
Information may include:
- Names
- Email addresses
- Phone numbers
- Mailing addresses
- Billing information
- Authentication data
- Customer contact information uploaded by users
Client Responsibility for Customer Data
Clients using the Services may upload or transmit customer contact information for the purpose of sending review invitations and related communications.
Clients represent and warrant that they have obtained all required permissions, consents, and legal authority required by applicable laws to contact those individuals via SMS, email, or other electronic communications.
During account setup or when uploading contact information, clients are required to confirm that they have obtained appropriate consent.
Yn Growth Agency does not independently verify how customer contact information was obtained and relies on the client’s representations that such data was collected lawfully.
Payment Data
Payments are processed by Stripe. Yn Growth Agency does not store full payment card information.
Stripe privacy policy: https://stripe.com/privacy
2. How We Process Your Information
We process personal information to:
Provide and maintain our Services
Create and manage accounts
Respond to support requests
Send administrative communications
Send review invitations on behalf of our clients
Improve our platform and services
Prevent fraud and maintain security
Comply with legal obligations
Case Studies and Marketing Use
We may use certain business-related information to create case studies or marketing materials about our Services.
This may include:
Client business name
Logo
Publicly available reviews
Testimonials
High-level performance results, such as increased review volume
If you prefer not to have your business included in marketing materials, contact [email protected]
Marketing communications are sent only where appropriate consent has been obtained
3. Legal Bases For Processing
We process personal information when we have a valid legal basis, including:
User consent
Contractual necessity
Legal compliance
Legitimate business interests
4. When and With Whom We Share Information
We may share information with trusted service providers, including:
Cloud hosting providers
Payment processors
Email and SMS delivery platforms
Analytics providers
Authentication services
AI service providers
Third-Party Platform Disclaimer
Yn Growth agency integrates with third-party platforms such as Google and social media networks.
These platforms operate independently and may remove or modify reviews at their discretion. Yn Growth agency cannot guarantee the visibility or permanence of reviews on third-party platforms.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain platform security
Analyze usage patterns
Improve platform performance
Personalize user experiences
6. Artificial Intelligence Products
Some features of our platform use artificial intelligence technologies provided by third-party providers, including OpenAI.
Users may disable certain AI features within their account settings.
We may use artificial intelligence and automated tools to assist in marketing, communications, analytics, and service delivery.
7. How Long We Keep Your Information
We retain personal information for as long as necessary to:
Provide the Services
Maintain active accounts
Comply with legal obligations
Resolve disputes
Data may remain in backups or archives for a limited period after account closure.
Personal information is retained only as long as necessary and is securely destroyed or anonymized when no longer required.
8. How We Keep Your Information Safe
We implement security safeguards, including:
Encryption of sensitive data
Secure infrastructure
Access control systems
Authentication safeguards
However, no system can guarantee complete security.
9. Information From Minors
Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
10. Your Privacy Rights
You may have rights, including:
Access your personal information
Correct inaccurate information
Delete personal data
Withdraw consent
Requests can be submitted to [email protected]
11. Do Not Track Features
We currently do not respond to browser Do Not Track signals due to the lack of a standardized industry approach.
12. Cross-Border Data Transfers
Personal information may be processed or stored outside Ontario & Quebec, including in Canada and the United States.
13. Data Usage and Sharing
Mobile Opt-In Data
Mobile numbers provided through our platform are used only to send relevant communications such as review invitations or notifications.
We do not sell or share mobile opt-in data with third parties for marketing purposes.
We may share information with service providers.
Users can opt out by replying STOP to any SMS message.
14. Updates To This Notice
We may update this Privacy Notice periodically.
Updates will be reflected by the “Last Updated” date at the top of this policy.
15. Contact Information
If you have questions about this policy, contact us:
YN Growth Agency Ltd.
304-65 Wynford Heights Crescent
Toronto, ON M3C 1L7
Canada
Email: [email protected]
16. Review, Update, or Delete Your Data
You may request to access, correct, or delete your personal information.
For security purposes, we may verify your identity before processing your request.
Submit requests to: [email protected]
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